NYC Mayor Mamdani Creates Office of Community Safety as Modest First Step Toward Shifting Mental‑Health 911 Calls From Police
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Mayor Mamdani has launched a new Office of Community Safety, led by Renita Francois, to coordinate the B‑HEARD mental‑health crisis response and house existing violence‑interruption, hate‑crime and victim‑services initiatives — a move framed by advocates and the mayor as a response to the police shooting of Jabez Chakraborty after a mental‑health 911 call. The office opens with only two staffers and few immediate changes to 911 dispatch, with NYPD Commissioner Jessica Tisch estimating roughly 2% of calls might be diverted under current thinking, and Public Advocate Jumaane Williams urging patience while acknowledging there will be mistakes.
New York City Policing and Public Safety
Zohran Mamdani Administration
NYC Public Safety Policy