FTC Expands Amazon Prime Settlement, Raising Refunds To $200 Each
The Federal Trade Commission expanded its settlement with Amazon over Prime membership, raising the maximum refund to $200 for eligible customers and requiring Amazon to provide $1.5 billion in customer refunds.[1]
Amazon must also pay a $1 billion civil penalty, bringing the total settlement to $2.5 billion.[1] The revised order expands eligibility to Prime customers who used up to 20 benefits in a year and who enrolled between June 23, 2019, and June 23, 2025.[1]
The earlier settlement capped individual refunds at $51.[1] Under the revision, the maximum individual refund rises to $200 and all eligible customers are to be paid by April 2027.[1]
As of September 2026, Amazon had refunded more than $845 million and began issuing additional automatic payments on October 1, 2026.[1] If total payments do not reach the required level by February 2027, Amazon must send an extra $149 to customers who already received refunds.[1]
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📌 Key Facts
- The revised FTC order expands eligibility to Prime customers who used up to 20 benefits in a year and enrolled between June 23, 2019, and June 23, 2025.
- Amazon must provide $1.5 billion in customer refunds and pay a $1 billion civil penalty, for a total $2.5 billion settlement.
- As of September 2026, Amazon had refunded more than $845 million and began issuing additional automatic payments on October 1, 2026.
- Maximum individual refunds increased from $51 to $200, with all eligible customers to be paid by April 2027.
- If overall payments do not reach the required level by February 2027, Amazon must send an additional $149 to prior refund recipients.
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