DoorDash phone scam targets Minnesota delivery drivers
Scammers are calling Minnesota DoorDash drivers, posing as company support, and steering them through app steps that give the scammers access to drivers' accounts and hundreds of dollars in earnings.[1]
Victims say callers reference real driver details and coach them by phone or text through actions that transfer earnings out of the account.[1] DoorDash has reminded drivers it will never ask for passwords or one-time codes over the phone and urges workers to verify all contacts through the app.[1]
In July 2021, a Twin Cities DoorDash driver reported losing hundreds after a caller posing as company support used account details to direct him through app steps that transferred his earnings. The company has warned since that time that it never requests passwords or verification codes by phone and directs drivers to contact support only through the app.
The same phone-based social-engineering tactic has appeared in reports from other states and nationally, sometimes involving spoofed numbers and live-order details to build credibility.
The mainstream summary does not mention the broader context of the rise in phone scams targeting gig economy workers, which has been attributed to a lack of robust robocall mitigation technology among U.S. phone companies. According to PIRG's 2025 report, spam robocalls have surged 20% year-over-year, reaching a six-year high, which underscores the systemic vulnerabilities that gig workers like DoorDash drivers face in this environment. This context highlights that the issue is not isolated to Minnesota but part of a national trend affecting many in the gig economy.
Additionally, while the mainstream account focuses on the immediate tactics of the scammers, it overlooks the alarming statistic from a 2024 TransUnion report indicating that over one-third of U.S. consumers have been victimized by fraud on gig platforms, marking a 21% increase from the previous year. This suggests that the vulnerability of gig workers to scams is not just a localized problem but part of a larger crisis that exploits the unique features of gig platforms, such as masked relay numbers that facilitate spoofing during live orders. This broader perspective emphasizes the urgent need for enhanced security measures across the gig economy to protect workers from such predatory practices.[2], TransUnion
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📊 Relevant Data
DoorDash has over 1 million delivery riders nationally.
DoorDash Revenue and Usage Statistics (2026) — Business of Apps
DoorDash drivers in Minnesota earn an average of approximately $17.91 per hour.
DoorDash Delivery Driver hourly salaries in Minnesota — Indeed
Nationally, DoorDash drivers had a median gross pay of $11.63 per hour in 2025 based on data from over 115,000 tracked dashers.
How Much Do DoorDash Drivers Make in 2026? — Gridwise
📌 Key Facts
- Scammers call Minnesota DoorDash drivers pretending to be company support and reference real driver details to gain trust.
- Drivers are coached through actions in the app or by text that give scammers access to their accounts and earnings, costing some hundreds of dollars.
- DoorDash has reminded workers it will not ask for passwords or one-time codes over the phone and urges drivers to verify all contacts through the app.
📰 Source Timeline (1)
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